2+ day, 3+ hour ago   (508+ words) A national survey commissioned by the Independent Insurance Agents & Brokers of America found that 87% of consumers said having a dedicated human insurance agent remains important even as companies accelerate AI adoption. The survey, conducted by Mfour Data Research, also found…...

2+ day, 23+ hour ago   (329+ words) Digital health companies are integrating AI faster than the insurance market has worked out how to cover it. Beazley's 2026 Digital Health & Wellness report puts that gap at the centre of its findings. The survey of 600 executives across Europe, North America,…...

4+ day, 1+ hour ago   (375+ words) Insurance carriers and related activities accounted for most of that drop, losing 6,300 jobs on their own. Over the 12 months from August 2025 to August 2026, finance-and-insurance employment fell from 6,733,400 to 6,651,100, a decline of roughly 82,000. For an industry that has spent years marketing…...

4+ day, 19+ hour ago   (322+ words) Nearly every health plan in the US is now using artificial intelligence. What most have not built yet is the governance infrastructure to manage it safely. The 2026 Healthcare AI Readiness Index, published by Cotiviti and MedCity News, documents that gap…...

1+ week, 3+ day ago   (505+ words) In an industry being reshaped by acquisition, automation, and the relentless push toward digital-first service models, Kristen Dougherty, Senior Vice President and Employee Benefits Practice Leader at Univest Financial, says the most powerful thing a group benefits broker can offer…...

1+ week, 3+ day ago   (546+ words) Insurance Business Crawford's AI chief explains claims innovation strategy David Wright details how Crawford & Company balances AI experimentation with adjuster autonomy Crawford & Company, a provider of claims management and outsourcing solutions, is putting new artificial intelligence tools through a formal…...

1+ week, 4+ day ago   (790+ words) “There were no legacy systems, no paper process,” said Penney, chief technology officer at BOXX Insurance, acquired by Zurich in 2025. “Everything was starting from digital.” It sounds like an advantage. In many ways, it was. But, as Penney explained, building…...

1+ week, 5+ day ago   (454+ words) Singapore's regulator was thinking along the same lines: the Monetary Authority of Singapore had already been coordinating with the country's banks on the same threat since May. Three months later, Andrew Bailey has just made almost the identical point to…...

2+ week, 3+ day ago   (508+ words) Insurance Business How Farmers used AI to free up 16.4 million agent hours Farmers' Phil Leininger on cutting agent servicing workload 35% without cutting roles Farmers Insurance has used artificial intelligence to cut the time its 8,000 agents and their staff spend on…...

2+ week, 3+ day ago   (434+ words) Insurance Business Actuaries face an AI reckoning Philip Natoli on why faster AI models raise the stakes for actuarial trust and talent Philip Natoli (pictured), chief actuary at ERGO NEXT Insurance in Palo Alto, California, says AI adoption inside actuarial…...