News
EDII partner with Markel to take Digital Minds programme outside London with Leeds launch
2+ hour, 3+ min ago (424+ words) The innovation capability gap isnt a London problem, its an industry-wide one, says chief executive" The European Digital Insurance Institute (EDII) is expanding its flagship Digital Minds Embed programme beyond London for the first time, launching a new cohort in…...
Informal communications in professional services create new risks " Hiscox
3+ day, 20+ hour ago (687+ words) Sponsored content: Maxim Dobrov, consultancy and professional services sector lead at Hiscox, discusses the risks that can arise from the increased use of informal communications in professional services Consultancy and professional services is one of Hiscox's key specialist sectors, so…...
Insurtech EIP launches AI-powered claims automation tool
3+ day, 20+ hour ago (425+ words) Insurtech EIP has launched Virtual TPAi, a new artificial intelligence (AI) tool designed to automate insurance claims processing and decision making from first notification of loss through to settlement. Read: Hiscox UK explores advertising in Chat GPT Read: SSP joins…...
Insurance firms warned of grey areas as informal messaging becomes business norm
5+ day, 3+ hour ago (463+ words) Informal communication is now a normal part of how many businesses communicate, says'consultancy and professional services sector lead New grey areas are being created for insurance firms as informal messaging becomes more'embedded in the delivery of professional advice. Read:'Hiscox…...
Aviva stops record levels of claims fraud as new scams identified
1+ week, 4+ hour ago (547+ words) We work tirelessly to root out fraud and stop it wherever we find it, says head of claims Aviva has revealed that it detected suspected claims fraud worth "233m in 2025, equivalent to more than "638, 000 of fraud detected every day. Read: Allianz…...
Hiscox UK explores advertising in Chat GPT
1+ week, 2+ day ago (394+ words) Hiscox UK is exploring advertising in Chat GPT as Open AI'expands its ads programme into the UK. Read:'What must not be lost as insurance quotes emerge on Chat GPT The insurer will take part in a pilot through'Dentsu, one…...
Claims and customer outcomes reshape insurer placement decisions
1+ week, 4+ day ago (1647+ words) A new report from Insurance Data Lab has collated claims, complaints, solvency and underwriting data into a single framework designed to give brokers a broader view of insurer performance Brokers are facing growing pressure to justify why they place business…...
Briefing: What must not be lost as insurance quotes emerge on Chat GPT
1+ week, 4+ day ago (595+ words) Insurance's shift to making use of Chat GPT to provide quotes has well and truly begun, with several providers recently deciding to sell products through the chabot. News editor James Cowen The move follows Open AI's decision in February 2026 to…...
Tech Talk: AI washing creates "massive expectation gap" across insurance provision and liability
1+ week, 5+ day ago (1400+ words) The race to innovate in insurance technology has supposedly been super-charged by the AI boom, with progression in this field consistently forming large parts of corporate strategy updates. Read: Millions spent on insurance AI with little to show for it…...
Atec switches 140, 000 policyholders to Addept in add-on insurance shakeup
1+ week, 5+ day ago (378+ words) Atec Group has transferred its entire add-on insurance portfolio of 140, 000 policyholders from Arc to Addept Insurance Services. Read: Admiral completes purchase of digital fleet insurance MGA The move will see all new business and future renewals across Atec's add-on insurance…...