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News
Dodo Bots: The AI Secrets of a 1,700-Store Global Pizza Brand
5+ hour, 16+ min ago (617+ words) PMQ Pizza Control During Peak HoursEvery operator knows the Friday-night rush. There are never quite enough hands on shift, ovens are past capacity, drivers are running behind, and the kitchen never climbs out of catch-up mode. Guests feel it as…...
Palona AI Reports Strong Results for Brands like Mountain Mike's and Giordano's
1+ week, 6+ day ago (120+ words) Palona AI Reports Strong Results for Brands like Mountain Mike’s and Giordano’s PMQ Pizza Palona AI unveiled its multimodal AI operating layer for physical businesses, proven first in restaurants. Palona works with operators including Mountain Mike’s Pizza, Giordano’s, Din Tai…...
Behind Hungry Howie's New "Flavor Experience" Platform and DoorDash-Powered Digital Ordering Overhaul
3+ week, 3+ day ago (582+ words) Hungry Howie’s, based in Madison Heights, Michigan, with about 500 locations, has been known for its flavored crusts and focus on value since its opening in 1973. But with strategies like a secret menu and AI-powered restaurant management platform, this historic chain…...
A $2 Billion Pizza Robot Dream Lives Again: A Comeback of Sorts for a Notorious Tech Failure
2+ mon, 1+ day ago (423+ words) PMQ Pizza Zume Pizza was once a much-hyped $2 billion company on the bleeding edge of pizza robotics. Then it flopped. Now the dream is back, thanks to Miso Robotics, a leading AI and robotics provider for restaurants and hospitality. But…...
Pizza Factory Aims for Clearer System-Wide View of Operations With New Tech Stack
2+ mon, 1+ week ago (352+ words) Pizza Factory is consolidating much of its restaurant technology under a single provider, a move designed to give the pizza chain a clearer view of operations across its franchised and corporate locations.Founded in 1979 and headquartered in Oakhurst, California, Pizza…...
Matt Plapp: Stop Marketing to 5,000 Strangers. Instead, Win 15 Trusted People in Your Town
2+ mon, 2+ week ago (841+ words) Last week, I covered the importance of building a database from inside your four walls by gathering the data of the most important customers that will ever exist: the ones eating there now. Outperforming the chains starts in your customers…...
How I Turned Training, HR and Operations into One Mobile Platform—With My Dog Max's Help
3+ mon, 5+ day ago (740+ words) For decades, restaurants have relied on the same fragile operational model: Find a great manager. Hope they train correctly. Hope standards stay consistent. Hope operational knowledge doesn’t walk out the door. That model is becoming harder to sustain. Turnover is…...
Robots, Drones and Teslas: xPizza Day to Offer Eye-Opening Peek into Pizza's High-Tech Future
4+ mon, 3+ week ago (285+ words) PMQ Pizza Drones haven’t exactly transformed pizza delivery…yet. Jet’s Pizza and Pagliacci Pizza both vowed to implement the technology by the end of 2024—and it still hasn’t happened. But Anthony Pizzi, a pizza marketing consultant (aka @localpizzi) and founder…...
The Solution to 'Fake Busy': How to Keep Your Pizzeria on Track and Still Live Your Life
5+ mon, 1+ week ago (725+ words) PMQ Pizza Power Forum You run a pizzeria. That means you lead people. And if your shop looks anything like mine, a big chunk of your team is young. High schoolers. College kids. First-job energy. Fast pace. Short attention span....
Domino's Tightens Its Digital Grip With Enhanced, AI-Powered Tracker Technology
5+ mon, 1+ week ago (354+ words) PMQ Pizza Power Forum By Ben ColeyDomino’s pizza tracker has an AI brain now, allowing the top chain to tighten its digital grip on the delivery/carryout market. Domino’s announced on Tuesday some major upgrades to its pizza tracker tech,…...