3+ hour, 13+ min ago  (81+ words) Retail Week B&Q, John Lewis and Tesco pilot new retail media initiative A raft of top retailers is to participate in retail media pilots with dunnhumby, the specialist customer insight business owned by Tesco. While retail media is a…...

3+ day, 2+ hour ago  (75+ words) Retail Week Creativity, credibility, and the customer " rethinking retail media in the age of AI" Retail media sits closer to real customer behaviour and purchase decisions than almost any other form of advertising. AI amplifies the opportunity by helping brands…...

3+ day, 17+ hour ago  (88+ words) Retail Week App tour: How Zalando's AI-powered chatbot is changing customer engagement With more retailers experimenting with AI in their customer offering, Retail Week analyses how Zalando's AI-powered app is pushing the retailer forward While many retailers across categories are…...

1+ week, 44+ min ago  (115+ words) Retail Week Q&A: Fortnum & Mason UK retail director on using real-time customer data to improve the store experience Fortnum & Mason UK retail director Sean Ghouse and founder and chief executive of Tru Rating Georgina Nelson speak to Retail Week about…...

1+ week, 2+ day ago  (63+ words) Retail Week All Saints rolls out AI tool for global workforce All Saints has introduced an AI-powered tool to support communications and engagement across its 2, 300-strong global workforce. The deployment spans the US, the UK, Europe, and Asia, and includes…...

2+ week, 28+ min ago  (514+ words) Retail has always evolved alongside changing consumer behaviour, but the pace of transformation retailers are facing today feels fundamentally different. Oracle Retail global vice-president of retail product, strategy and innovation Paul Woodwarddiscusses what this means for consumers and retailers Retail…...

1+ week, 5+ day ago  (108+ words) Retail Week Inside Amazon: How the retail giant is striking a balance between man and machine Amazon's annual "Delivering the Future" Europe took place this week, and even though we weren't sent on a plane to Milan or Dortmund like…...

2+ week, 1+ day ago  (124+ words) Retail Week Q&A: Evolve chief executive on the critical need for in-store connectivity in the technology age At a time when customers expect everything to be working and available in an instant, Retail Week spoke to Alan Stephenson-Brown, chief executive…...

2+ week, 2+ day ago  (65+ words) Retail Week Meadowhall shopping centre debuts new AI personal shopper tool Sheffield's Meadowhall shopping centre has introduced a new personal shopper tool dubbed Style Suite, for AI-driven personalisation, Retail Week can reveal. Shoppers can use their phones to access the…...

2+ week, 4+ day ago  (74+ words) Retail Week When it comes to buying anything more than basics, we'd rather speak to a human than a bot' Even Chat GPT doesn't offer anything beyond the prompt, making it hard to find the new, inspirational products that one…...